Question 1

How do I get started with Sinaas?

Accepted Answer

Download the Sinaas Dashboard app from the App Store or Google Play. Create an account, add your menu items, and you are ready to start accepting orders. Most restaurants are live within 30 minutes.

Question 2

Is there a setup fee?

Accepted Answer

No. There is zero setup fee, zero onboarding cost, and zero monthly fee. Sinaas is completely free to download and use.

Question 3

Is Sinaas really free?

Accepted Answer

Yes. The app is free to download and use with no monthly fee, no subscription, and no contract. The only cost is payment gateway fees when customers pay by card or online.

Question 4

What are payment gateway fees?

Accepted Answer

When customers pay by card or online, a payment gateway fee applies. This is a standard processing fee charged by our payment partners. Cash payments have zero fee.

Question 5

How does QR code ordering work?

Accepted Answer

From the Dashboard app, you can generate a unique QR code for your restaurant. Print it and place it on tables. Customers scan the QR code with their phone camera and see your menu — no app download required. They place their order and it arrives in your Dashboard instantly.

Question 6

Does Sinaas support multiple locations?

Accepted Answer

Yes. You can manage multiple restaurant branches from a single Sinaas account. Each branch has its own menu, analytics, and staff settings.

Question 7

What languages does Sinaas support?

Accepted Answer

Sinaas supports 70+ languages. Your menu is displayed in the customer's device language automatically.

Question 8

Which app should I download first?

Accepted Answer

Start with the Dashboard app. It is your main management hub — you set up your menu, manage orders, and control your restaurant from here. Install the other apps afterwards.

Frequently asked questions.

Getting Started

Pricing & Payments

Features

Apps

Start managing your restaurant today.